Error (4295): Unable to send mail, multiple matches found in Name & Address Book(s)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Error (4295): Unable to send mail, multiple matches found in Name & Address Book(s)

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Error Message

Platform: Windows

Release: 8.5.2

Reproducible: Always

Hi,

I have a problem with sending mail messages. There are some users in my organization for example user A, user B and user C who we can name as Senders. There are also user X and Y who we can name as Recipients. User B and user C can successfully send mail to users X and Y from mail box and from our application sending mails with agent. We are using Notes convention like X/Organization or Y/Organization

Problem is with the user A who can't send mails to user X and Y, but can send mails successfully to other users. It can refer to whole organization.

How to find out and troubleshoot what is wrong? I have tried many tools and procedures f.e. tried to find any duplicated user name or user address in ($users) view but can't find anything.

I think that there is not a problem with duplicated entries because other users can send mail to users X and Y.

Can it be connected with local names?

Any help would be appreciate.
Thanks in advance

Adam

Feedback number WEBB8G3L7P created by ~Dan Xanveluverobu on 04/19/2011

Status: Open
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